FAQs or Frequently asked questions
Currently, we do not offer care for exotic animals. Our team specializes in dogs and cats to ensure the best possible care for your furry friends.
We recommend calling ahead before walking in for non-life-threatening emergencies. This helps us minimize your wait time and find the earliest available appointment for you. Contact our reception team to schedule or check availability at other locations.
No, but we will perform this surgery if it is for medical reasons. If there is a medical reason, please set up a consultation appointment with us.
Yes, but only for puppies under 4 days old.
No.
At this time we do not offer chiropractic services for pets. We do offer acupuncture and laser therapy though!
Yes.
Yes, we have specific doctors that do health certificates. Because these are time sensitive, please contact us to schedule an appointment as soon as possible.
We perform all routine procedures and many other complex surgeries. A full list of procedures can be found under 'Services' on our main menu. Please call to schedule a consultation and to get further information!
Yes, we provide detailed surgical estimates during your consultation. This ensures you have all the information you need to make the best decision for your pet's care.
Almost all medications we dispense are by prescription only. Your pet needs an updated exam to fill medications with us.
According to the American Veterinary Medical Association, a veterinarian-client-patient relationship (VCPR) must by law be established in order for a veterinarian to diagnose and treat your pet as well as prescribe and dispense their medications. A VCPR is established only when your veterinarian examines your pet in person, and is maintained by regular veterinary visits to monitor their health. Here in Florida, this means your pet must be examined at least once per year. If a VCPR is established but your veterinarian does not regularly see your pet afterward, the VCPR is no longer valid and it would be illegal and unethical for your veterinarian to dispense or prescribe medications or recommend treatment without recently examining your pet. For more information on veterinarian-client-patient relationships, visit https://www.avma.org/resources-tools/pet-owners/petcare/veterinarian-client-patient-relationship-vcpr-faq
Most vaccines can be given at one time, depending on the doctor's discretion. Some vaccines are due on a yearly basis and others are on a 3-year basis, which can change the timing for being given together.
Yes! We offer discounted packages when owners combine exam, vaccines, bloodwork, and fecal tests together. Visit here for more information.
Our pet bath package includes a refreshing bath with high-quality shampoo, a thorough ear cleaning, and a professional nail trim to keep your furry friend looking and feeling their best!
A microchip number that can be searched on https://www.aaha.org/your-pet/pet-microchip-lookup/microchip-search/. This website will provide the company's phone number the microchip was registered with. The company can provide NAH with the owners information - phone number, address, and email address.
Absolutely! Fill out the application found under 'Online Forms' on our website menu.
Yes, with proof of active military card/driver's license
No, but we do have other options that can offer convenience in a similar fashion. Visit the 'Financial Resources' page of our website to learn more.
We do! Visit the 'Financial Resources' page of our website to learn more.
Absolutely! We even have CareCredit QR codes in our office to sign up if needed at the time of service. Visit the 'Financial Resources' page of our website to learn more.
Yes, we as long as we have proof of required vaccines.
To board with us, dogs need Rabies, DHP/P, and Bordetella vaccines. Cats require FVRCP and Rabies vaccines. Make sure your pet's vaccinations are up-to-date for a safe and healthy stay!
Yes, all dogs are required to have a boarding pre-screening if we have never boarded them before.