What is E-Pet Health?

In keeping with our commitment to provide excellent patient care, we provide an online pet portal to access your pet information. It is our user-friendly online service called ePetHealth. This technology offers you 24/7 online access to your pet’s medical information. This service allows you to view or print the necessary information needed in an emergency, when traveling, boarding or taking classes.
 
Here are a few additional benefits:

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• My Clinic - Contact the clinic via ePetHealth, even after hours, for appointment request, medication refill request, boarding reservation or to ask a general question. We will be notified immediately of your request. We are always looking for ways to communicate efficiently with you

• Alerts - Allows you to better manage your pet’s important medication doses by setting up email alerts. These alerts will signal it is time for your pet’s next dose and how many are remaining.

• Reminders - An email reminder will be sent to you 30 days prior to any upcoming vaccines and/or examinations due dates. Your pet’s health and care is important to us, which is why we want your pet to stay current with examinations and preventative care. This service also sends you appointment reminders when you have an appointment scheduled with our practice.

• Educational Materials - Your ePetHealth portal provides you with a library of educational materials including pet health videos, articles, breed information and interactive features.

 
How Do I Get Started?
 
We must have an e-mail for you in our database to begin with.  If we have one on file for you already, simply visit ePetHealth.com, enter your email address that you registered with Newberry Animal Hospital, then click the 'first-time login?' link located in the login section.*
 
Next, you will be emailed an activation link and guided through the registration process. You will be asked to create a private password and select a secret question and answer you wish to use. Finally, an email will be sent to you confirming that your account is active and you can begin accessing the great features of your portal.
 
*ePetHealth services are only available to existing clients who have an email address on file.
 
If we do NOT have an email address on file for you, and you would like to access ePetHealth, please call us to add your email address to our database.